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General
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4
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Can I display my own base map layers?
Can you give us some technical information on how you handle coordinate systems and transformations?
What browsers are supported, and how do I get the best performance?
Do you have an API?
Getting Started
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7
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What point cloud formats does Pointerra3D support?
The portal interface
Uploading point cloud data
The Viewer Interface
The overview Map Window
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Managing Users, Teams, and Collections
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10
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Using collections to manage your point clouds
Company Teams/Roles
How do I create a new Team?
How do I add a user to a team?
Different Collection Permission Types
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Portal User Interface
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6
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How can I hide the public point clouds in my account?
How do I update my user details?
Changing the default display units
How do I access my Company Point Clouds page?
How do I find my company page?
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Uploading and Processing Point Cloud Data
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9
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Uploading a ReCap project
Creating a custom proj4 spatial reference string
Processing georeferenced point clouds
How do I create a proj4 string for a project grid?
Reprocessing a point cloud job
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Managing Point Clouds
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10
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Merging Point Clouds
Editing point cloud attributes and metadata
Changing the classification scheme
How do I move a point cloud to my archive or vault from the viewer?
Managing archived and vaulted point clouds
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Using the 3D Viewer
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26
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3D Viewer mouse controls and keyboard shortcuts
Locking the rotation and zoom point
Clipping points and other objects close to the camera
Changing the 3D/2D viewer layout modes
Synchronising the map and 3D window views
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Using ScanView
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6
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Viewing Scans
How do I show the location of other scan setups?
Querying coordinates in ScanView
Can I adjust the scan/image brightness?
Taking Measurements in ScanView
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Exporting and Downloading Data
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8
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Exporting points
Exporting a DEM/DTM grid
Accessing and downloading the point cloud source data files
Selecting a region to export from the overview map
Applying Classification to Source Files (for download)
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Sharing and digital delivery
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6
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Managing Share Links
Sharing point clouds
Sharing collections
Using embed links to host a 3D scene in an iframe
How do I add a 3D Scene to Microsoft SharePoint using an iframe?
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Photogrammetry processing (ContextCapture)
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3
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How to upload and process photos into a point cloud and 3D model
How to view and download outputs (3D model, orthophoto)
Photogrammetry Output formats
Managing Project Datasets
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5
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External GIS Services
CAD models and reality meshes
Vector layers
Photosets
360/Panoramic Photos
Supported Spatial Dataset formats
Adding/Uploading a Spatial Dataset to a Point Cloud Project
Can I attach documents (e.g. PDFs) to a point cloud project?
Using the company datasets manager
How do I download the datasets that are attached to the point cloud?
Viewing Project Datasets
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3
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Grouping and reordering datasets associated with a point cloud/project
Reordering datasets associated with a point cloud/project
Editing viewing properties of 3D Tileset
Pre-Processing
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7
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Introduction to Pre-Processing
Adding Sensor Configurations
Uploading Raw Sensor Data: Individual Missions
Custom Processing: Merged Strip Alignment
Custom Processing: Calculate Control Point Adjustment
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Administration
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4
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Managing your company account
How do I change my password?
How do I enable Two-factor Authentication for my company?
Adding users to your company
Performance and Troubleshooting
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3
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Troubleshooting viewer connection issues
My viewer seems to be running slow
Network errors during data uploading
Electrical Utility Analytics
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12
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Introduction to using the Poles and Wires analytics
How to run Poles and Wires analytics
Quick start for QA/Edit of the Poles and Wires output
Edit Tool Cheat Sheet
Assigning attributes (circuit type) to span wires
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Mining Analytics
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2
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How to run Haul Roads analytics
How to run the tunnelling dimensioning analytic
Point Cloud Classification
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8
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How to view classifications
How to run 'Auto-Classification' analytics
Creating a Manual Classification dataset
Using the Classification Editor
Multi-user Classification editing
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Utility Explorer
Asset Explorer
Tree Detection Analytics
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1
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How to run Tree Segmentation analytics
Change Analytics
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2
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Mesh Clash Detector Analytics
Compare Point Cloud Layers
Tips and Tricks
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4
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How can I zoom my 3D view to the extents of a file/tile?
Changing point cloud display properties
Creating a custom spatial reference string for a truncated UTM grid
Getting coordinate information
Photo Inspection
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5
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How to inspect the source photos for a Point Cloud generated using Photogrammetry
How can I inspect the source photos for a Point Cloud I generated using ContextCapture
How can I inspect the source photos for a Point Cloud I generated using Pix4D
How can I inspect the source photos for a Point Cloud I generated using Metashape
How can I inspect the source photos for a Point Cloud I generated using RealityCapture
Release Notes
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27
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Release Notes - 20th November 2024
Release Notes - 26th September 2024
Release Notes - 2nd August 2024
Release Notes - 13th June 2024
Release Notes - 23rd April 2024
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Tutorials
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2
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Getting started with your first point cloud
Uploading datasets