Pointerra Support Center

Contact Us

How to setup an external storage location

It is now possible for company administrators to configure a set of cloud storage locations (e.g. AWS S3, or Azure Blob storage) for your company. Storage locations can then be utilised by users/teams that have been granted access to the location, as an alternative to direct file downloads. If a storage location is selected, then files will be copied across to the preconfigured cloud storage location rather than downloading to the user's computer. The option to use a storage location is currently supported for:

For more details and to enable this feature for your account, please contact your Pointerra account manager. You will require credentials to access your AWS and/or Azure cloud storage, so you may need to ensure you have IT support from your company.


The Storage locations can be found in the account section.


Setting up the storage location - Amazon S3

In the Storage locations click "Add a new storage location".

  1. Give the location a name.
  2. Choose Amazon S3 as the location type.
  3. Provide the Location URL.
  4. Click Validate. This will test the connection to that S3 location.
    • If the validation fails you may need to enter the Access Key and Secret Access Key
  5. Enter the optional expiry date.
  6. The optional web link to your storage location.
  7. Select which teams you wish to have access to the storage location or leave blank for all teams to access.
  8. Click Add


Setting up the storage location - Azure Blob Storage

In the Storage locations click "Add a new storage location".

  1. Give the location a name.
  2. Choose Azure Blob Storage as the location type.
  3. Provide the Location URL.
    • The URL needs to be to an existing folder within the Blob storage.
    • The folder needs to have both read and write access
  4. Click Validate. This will test the connection to that Blob location.
    • If the validation failsyou may need to enter either the Storage Access Key or the Shared Access Signature Token.
  5. Enter the optional expiry date.
  6. The optional web link to your storage location.
  7. Select which teams you wish to have access to the storage location or leave blank for all teams to access.
  8. Click Add


Editing and existing storage location

If you wish to make changes to an existing external storage location then click the Edit button. Here you can update all details except the location URL. If you wish to change this then the storage location will need to be deleted and added again.